We strive to give the best possible service to our customers. Being the owner of the company as well as the webmaster, I myself handle each order for a smooth ordering process as well as a timely customer service department for questions and answers. Listed below are just a few comments from our customers which reflects this. Thank you!
Michael Kenia - Owner/Operator - sales@glassandmirrors.com
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Michael: I just wanted to thank you for the
follow-thru & the follow-up on our mirror order. It is always a
pleasure to do business with merchants who really care about customer
relations. Every step of the order process was outlined and completed
on time. The mirror arrived yesterday and was in great
condition. Jan & I could not be more pleased with Pro Glass and
your attention to detail. We will not hesitate to do business
with you again. Thanks again, Dan & Jan Pope - Utah
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The mirror came and is gorgeous. I'm very pleased. I didn't see anything comparable at our local stores. Thank you for reliable service and a beautiful product. P.S. I've never written an
endorsement before. |
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I found my mirror waiting for me on my front porch
on Saturday morning. I was afraid to open it because the
box was heavily damaged and taped up. However, it was packaged
so well that there was not a scratch on it!! It looks beautiful,
and I am so pleased. Thank you!!
Gina - Sterling Heights, MI
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Dear Michael, Happened to be home for the
delivery and everything arrived in great condition. The mirror is beautiful
and I truly appreciate your close attention to my order ensuring a wonderful
Christmas present for my wife. I've decided to surprise her with it tonight as
she's been quite stressed this holiday season helping me deal with the recent
passing of my father and the declining health of one of her very close
friends. I'm sure it will brighten her day! |
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Dear
Michael, |
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Hello Michael, We received the last Saturday! The mirror is in perfect shape and absolutely beautiful! Thanks so much! Marisa - Huntington Beach, California |
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Michael, The horizontal frame Mission-Style mirror arrived yesterday, and I am very pleased. It goes perfectly with my Mission-Style bedroom set and dresser. Many thanks for the quality product and prompt delivery. Happy Holidays, David K. Coombs |
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Many thanks for your attention to my order from start to finish. Customer service like you displayed is a rarity now days. I would strongly recommend your company to anyone. John Meilert |
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Hello! I
just wanted to let you know that all the mirrors arrived safely and are hanging in our new home in Mammoth Lakes Ca. I've even gotten a few compliments already. Thanks for the great packing and quick shipping. Gina Bourdeaux |
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My order arrived Saturday in
perfect condition. These mirrors are gorgeous. Thank you for such high
quality and careful packaging. |
Dear Mike, Wanted to let you know we the received both mirrors, and they are perfect! Thanks for the great service!
Lewis - Colorado
My beautiful Oval Beveled mirror arrived today and it is perfect!. It was a pleasure doing business with your company and you will hear from me again for future needs. I will surely spread the good word about your efficient service and lovely product. With best regards,
Norah -New York, NY
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Michael,
The oval
cherry mirror arrived safe and sound today..... it's absolutely
beautiful! (I already hung it up in my half-bath!) Thank
you; I'm glad I found your product on the internet!
Diane - Paynesville, MN
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Received my 2 mirrors yesterday
and, you were absolutely right, they were worth the wait which wasn't
very long at all. Thank you! FYI One of the packages was mangled on the outside, but the mirror was just fine due to your excellent packaging. Thanks again, Barbara - Suwanee, GA |
Hello! We ordered a wood rectangular mirror from you a few weeks ago. It arrived about a week ago and we just wanted to let you know how beautiful we think it is! Many times when you order things on the internet the actual quality is far below what the photos show on the screen. Your product is of top quality and we are thrilled! It will fit perfectly into the bathroom as we planned. Thank you for your work.
Sincerely, Jennifer Gibbs Chicago, Illinois Feel free to use this in your advertising.
Hi there. I received my mirrors today (Monday 11/26). All five of them, and I see why you don't have too many problems with breakage. They all were in one piece. I can't wait to get them up on the walls! (The pictures don't do justice to the actual product). Thanks a lot!!
Janell - New Mexico
Mike, we received the mirror yesterday. It is gorgeous! We will recommend your web site to others.
Donna - Syracuse, NY
Today I received the replacement frame and mirror for the one that was initially broken during shipment. The frame and mirror were both in excellent condition. We have installed them on the legs and are very satisfied with the results. We would like to thank you for the professional way in which the broken items were replaced as well as the timely fashion in which it was done. It was a pleasure doing business with you and should the occasion arise, we wouldn't hesitate to use your company again.
Sincerely,
Richard - Chicago, IL
(Richard ordered a cheval mirror and the glass was unfortunately broken during original shipment) This is a rare occurrence due to our packaging.
Hi, I just received my mission style mirror and wanted to let you know that it's wonderful! The stain matches my furniture perfectly. Thank you so much for the friendly service and quality product. I'll be a repeat customer for sure!
Jennifer - Yuma, AZ
Hi there. I received my mirrors today (Monday 11/26). All five of them, and I see why you don't have too many problems with breakage. They all were in one piece. I can't wait to get them up on the walls! (The pictures don't do justice to the actual product). Thanks a lot!!
Janell - New Mexico
Mike, I just wanted to let you know that I got my mirror a few days ago AND ITS GORGEOUS!!!!! I am so pleased...It makes the whole room!! The hardware that you attached was perfect and my husband had no trouble hanging it...I am so impressed with the service, quality of the mirror, and how quickly I received it...
Once again, THANK YOU!!!! - Jean Molloy
Mike, sorry it has taken me so long to get back to you. I just wanted to take this opportunity to tell you how much I love the cherry wood framed, oval mirror I purchased for our powder room. I'll be sure to be in touch with you when I'm looking for another mirror. Thanks again for your help, the great service and the fine product.
Paula DiGiacomo-Fan
Mike, I received the maple framed mirror I ordered right on time and in perfect condition. It was exactly what I was looking for and looks great in the new bathroom. Thank you for your good service and I will think of you in the future for glass and mirrors.
Chris Carlson
We received our order yesterday and the mirror was in perfect condition. It is a wonderful addition to our home and we would like to thank you for concern regarding the safe delivery of our purchase.
Sincerely, Barbarajean Benson
Mike, I rec'd the mirror half of the order today and assembled the base and mirror. All I can say is "AWESOME!". Beautiful mirror and great service to boot. Many thanks and Merry Christmas to you and yours............John Meazle
Dear Michael, We have received our mirror and what a beauty! It came on time just as you promised. I can't wait until people see it. It is so beautiful. I would recommend your company to anyone. I know now where I am getting my next mirror. I wish I knew about you years ago.
Thank you and regards,
Bernadette Taylor
Hello Michael, Just wanted to let you know that we have been searching for months to find the right mirror for our bathroom, and this is the third mirror we've ordered from other companies (we sent two back because the quality was not good), and we are very happy with this mirror! It looks great and we were impressed by the quality. Thank you!Michelle
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